Have a question about the EZ Generator Switch? Check out our Frequently Asked Questions sent in by customers just like you and answered by us, the manufacturer of the switch:
How do I know if my generator has a floating neutral?
With the generator OFF, use a continuity tester: Place one prong in the neutral side of the 120-volt receptacle (larger slot) and one on the frame in a good clean location, like a bolt, but not on the paint of the frame. Do you get continuity? If you do, your neutral is bonded to the frame. Want to learn more? Watch our video: What’s the Difference Between a Bonded and Floating Neutral Generator?
Is this switch for the entire house or would you need one for each circuit?
No, the switch is for individual circuits that the consumer feels are essential during a power failure. This is the result of the most economical way to energize “just what you need”. A “whole house” transfer switch of the manual style would cost approximately $600 for the product alone not inclusive of installation and additional parts needed to make the transfer complete.
What is the difference between a ground and neutral?
Neutral carries the UN-balance of a load back to the source and therefore always has current on it. There is an exception to this, however it does not apply here so we will not discuss it. The ground is there for “fault current” and has no current on it UNLESS there is a problem. It is a mechanical bond to prevent you from receiving a shock.
Why does my GFCI trip on my generator?
Its seeing a path or leakage to ground on either the hot leg side or the neutral side. The GFCI will not allow its neutral to be connected with another neutral that has been grounded. It needs to see the neutral treated like a “Hot Leg” …not touching anything.
Where do I install an EZ Generator Switch?
Electrically, it does not get any easier. Install it at your electrical panel or install it at right alongside of your desired application.
Will it back feed into my service?
Absolutely not. Listed transfer switches do not back feed.
Do I need to ground my generator?
Each generator must be properly grounded. Please refer to your instructions supplied with your generator.
What is the best order to connect to my EZ Generator switch when the power goes out and the order to disconnect power from my generator when power is restored?
Follow these steps to connect the EZ Generator Switch:
1) Place your EZ Generator Switch into the “Generator Power” position
2) Install properly sized extension cord into inlet
3) Start your generator and let it warm up
3) Plug extension cord into your generator
Follow these steps to disconnect power from your generator. NEVER shut your generator off while your load is connected:
1) Unplug your cord from your generator
2) Unplug your cord from the EZ Generator Switch
3) Shut off your generator
4) Place EZ Generator Switch into “Normal Power” position
Who can install it?
We always recommend it installed by a qualified person with the knowledge of the task at hand.
Do I have to turn my main off?
EZ Generator Switch does not back feed. Turning the main off is not required.
I have a steam system in an older home, will it work for me?
EZ Generator Switch is compatible with any system that is operated from 120-volts.
Can we install more than one EZ Generator Switch?
There is no limit on the amount of EZ Generator Switches you may install. Your generator size and the amount of outlets on your generator will determine this. E-mail us for specific questions.
How do we determine what size generator we need?
Each application is different, however most homes that operate gas or oil burners for either heat or hot water require little wattage, less than you think. You can look at the nameplate rating on your unit or motor, the amperage required is always listed. Then, it is just simple math to determine your generator size: 120 volts x ampere rating listed = wattage
We add 125% for motor start up, this is the initial draw your generator will see:
Example:
120 volts x 3 amps (listed on nameplate of motor) = 360 watts running power
125% x 360 watts = 450 watts
Add the original 360 watts plus 450 watts = 810 watts of startup power
*** Approximately an 800-watt generator would run the HEAT in this home****
To learn more about what size generator you may need, please check out Sizing Up The Perfect Generator
Is the EZ Generator Switch compatible with solar inverters?
Yes, use the EZ Generator Switch exactly as it was shipped. Do not convert the switch.